Defusing the angry patron : a how-to-do-it manual for librarians and paraprofessionals
Record details
- ISBN: 1555703720
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Physical Description:
print
xi, 99 pages ; 28 cm. - Publisher: New York : Neal-Schuman Publishers, [2000]
- Copyright: ©2000
Content descriptions
| Bibliography, etc. Note: | Includes bibliographical references (pages 91-93) and index. |
Search for related items by subject
| Subject: | Public services (Libraries) United States Customer services United States Anger United States |
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Available copies
- 2 of 2 copies available at NC Cardinal. (Show)
- 1 of 1 copy available at Harnett County Library.
Holds
- 0 current holds with 2 total copies.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Harnett County Main Library | Ref 025.5 Rub (Text) | 33630003236291 | Professional Nonfiction Collection | Available | - |
