Serving the difficult customer : a how-to-do-it manual for library staff
Record details
- ISBN: 1555701612
-
Physical Description:
print
x, 166 pages : illustrations ; 28 cm. - Publisher: New York : Neal-Schuman Publishers, 1993.
Content descriptions
Bibliography, etc. Note: | Includes bibliographical references (pages 159-163) and index. |
Search for related items by subject
Subject: | Public services (Libraries) United States Customer relations Interpersonal communication United States |
Search for related items by series
Available copies
- 3 of 3 copies available at NC Cardinal. (Show)
- 1 of 1 copy available at Harnett County Library.
Holds
- 0 current holds with 3 total copies.
Show Only Available Copies
Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
---|---|---|---|---|---|
Harnett County Main Library | 025.5 Smi (Text) | 33630002542509 | Professional Nonfiction Collection | Available | - |